Frequently Asked Questions
Your guide to shopping with Paper Planes
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US, while international orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that sale items are final sale.
How do I know which size to order?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Can I track my shipment?
Yes, once your order has been processed and shipped, you will receive a confirmation email containing a tracking number and a link to monitor your delivery.
Are your materials sustainably sourced?
At Paper Planes, we prioritize quality and ethics. We work closely with manufacturers who adhere to fair labor practices and utilize premium, long-lasting fabrics.